Question 1

What is the minimum order quantity for Covek LED strips and LED sheets?

Accepted Answer

Selected LED sheets start from 1 piece and most FCOB and slim neon strips start from 5 meters. Project-grade items such as 360-degree neon tubes or customized COB strips typically start from 100 to 200 meters. The final MOQ depends on color temperature, length, IP rating and packaging customization.

Question 2

Which certifications do Covek LED products carry?

Accepted Answer

Products are available with CE, RoHS, EMC, UL, TÜV, ERP and BIS documentation depending on the model and target market. Production follows an ISO 9001 quality system, and the factory has been verified onsite by TÜV Rheinland.

Question 3

Do you offer OEM and ODM LED lighting services?

Accepted Answer

Yes. We provide full customization, design-based customization and buyer-label packaging. Our R&D team releases 20 to 50 new products each month and provides free design support for OEM and ODM projects.

Question 4

What is the difference between an FCOB LED strip and an SMD LED strip?

Accepted Answer

An FCOB strip mounts 320 to 840 flip-chips per meter under a continuous phosphor layer, producing a dotless line of light without a diffuser, which suits shallow aluminum profiles and visible coves. SMD strips use discrete LED packages and are preferred when you need very high lumen output per meter or individually addressable pixels.

Question 5

Should I choose a 12V, 24V or 48V LED strip?

Accepted Answer

12V suits short runs and low-voltage retrofit systems. 24V is the standard for architectural and furniture lighting because it halves current and reduces voltage drop. 48V is recommended for ultra-long continuous runs in hotels and commercial spaces where fewer power feed points are required.

Question 6

Which IP rating do I need for outdoor LED neon or strip lighting?

Accepted Answer

IP20 is for dry indoor use, IP54 to IP65 protects against dust and water splashes, IP67 handles rain and temporary immersion on facades and signage, and IP68 is designed for continuous submersion such as swimming pools and fountains.

Question 7

What warranty and quality control do you provide?

Accepted Answer

Standard products carry a 3-year warranty. Every order is 100% tested before shipment, complaints receive feedback within 24 hours, and verified quality defects are fully compensated.

Question 8

Which payment and delivery terms are accepted?

Accepted Answer

We accept T/T, L/C, PayPal, Western Union, Cash and Escrow in USD, EUR or HKD, with FOB, EXW and express delivery terms available.

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